Privacy Policy — Plab Store
Last updated: March 25, 2026
1. Introduction
Welcome to Plab Store (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website plab.io.vn and make purchases from us.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
Information you provide directly:
- Full name, email address, phone number
- Billing and shipping address
- Payment information (processed securely — we do not store card details)
- Account credentials (username and password)
- Order notes and communications with our support team
Information collected automatically:
- IP address and browser type
- Pages visited and time spent on site
- Referring URLs
- Device information (desktop, mobile, tablet)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders — shipping, invoicing, order confirmation
- Manage your account — login, order history, saved addresses
- Send transactional emails — order confirmations, shipping updates, password resets
- Send marketing communications — promotions, new products (only with your consent)
- Improve our website — analytics, performance monitoring, bug fixes
- Prevent fraud — detecting and preventing unauthorized transactions
- Comply with legal obligations — tax records, regulatory requirements
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
Service providers:
- Payment processors (PayPal, banking partners) — for transaction processing
- Shipping carriers — to deliver your orders
- Email service providers — to send order and marketing emails
- Analytics providers (Google Analytics) — for website performance
Legal requirements: We may disclose your information if required by law, court order, or government authority.
5. Cookies
We use cookies to enhance your browsing experience. Cookies help us:
- Keep you logged in
- Remember items in your cart
- Analyze website traffic
- Personalize content and ads
Types of cookies we use:
| Type | Purpose |
|---|---|
| Essential | Required for the website to function |
| Functional | Remember your preferences |
| Analytics | Understand how visitors use our site |
| Marketing | Deliver relevant advertisements |
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmission
- Secure password hashing
- Limited access to personal data by authorized personnel only
- Regular security audits
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
7. Data Retention
We retain your personal information for as long as necessary to:
- Maintain your account
- Fulfill our legal and tax obligations
- Resolve disputes and enforce agreements
Order records are kept for a minimum of 5 years for tax and legal purposes. You may request deletion of your account and personal data at any time (subject to legal retention requirements).
8. Your Rights
Depending on your location, you may have the following rights:
- Access — Request a copy of the personal data we hold about you
- Correction — Request correction of inaccurate or incomplete data
- Deletion — Request deletion of your personal data (“right to be forgotten”)
- Portability — Request your data in a structured, machine-readable format
- Objection — Object to processing of your data for marketing purposes
- Withdrawal of consent — Withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at plabstorevn@gmail.com
9. Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will delete it.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy on this page with an updated date
- Sending an email notification to registered customers
Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Plab Store 📧 Email: plabstorevn@gmail.com 🌐 Website: plab.io.vn 📍 Ho Chi Minh City, Vietnam
This Privacy Policy was last updated on March 25, 2026.